Product updates
What's new
The platform keeps evolving. Once a month, what changed for the people who use it, in plain language. Signed-in customers see each change in the app the day it ships.
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More control over when an occasion runs, contacts imported the way employees are, and quieter, more reliable email during setup and billing.
3 releases this month. 10 smaller fixes and reliability improvements landed alongside what is listed here.
For program owners
Stop an occasion on a date you choose
An occasion can be paused right away or on a date you set, and automated gifting stops there. Gifts already on their way finish. Turn it back on whenever you like.
For program owners
Start dates and delivery timing, per occasion
From an occasion's page, set the date its automated gifting begins and whether physical gifts arrive on the day or are sent ahead of it.
For program owners
Import contacts from a spreadsheet
Customers, partners, and other contacts import the same way employees do. Columns are matched for you, and a sample file is one click away.
For program owners
Fewer emails during setup
Setup reminders arrive as one batched note instead of one per event, and there is a single reminder when a payment method is missing.
For finance
Receipts you can rely on
Nightly billing receipts are consolidated into one email and cannot be dropped or duplicated by a retried run. Every charge is protected against being taken twice.
For program owners
First anniversaries land in the right month
A new hire's first work anniversary is created for the right date, not months early.
Gift tiers became budget ranges billed at real cost, every occasion got its own timing, and recipients got a better way to choose.
11 releases this month. 84 smaller fixes and reliability improvements landed alongside what is listed here.
For finance
Gift tiers are budget ranges, billed at real cost
Each tier is a minimum and a maximum. You are billed what the chosen gift actually cost, never above the tier's ceiling. Milestone years can carry a bigger range.
For program owners
Notify on the day, or send ahead of time, per occasion
Choose whether a physical gift lands on the date or ships ahead of it, occasion by occasion. Arriving on the day is now the default for new programs. Gift cards always arrive on the day.
For program owners
Adding an occasion is a guided setup
A short wizard walks through the occasion, its tier, its timing, and who is included. Occasions show Active, Scheduled, or Disabled at a glance, with their start dates.
For managers
Sign the note from you, the team, or someone else
The card can read From you, From the team, or from a name you type. It shows the same way on the printed card and in a gift-card email.
For recipients
A better way to choose a gift
Recipients browse the set, open a gift to see photos and details, then confirm. Nothing locks in on a first tap.
For managers
Send a gift card for any amount
Alongside tier gifts, a manager can send a digital gift card for a custom amount within the catalog's range. The two paths are laid out side by side.
For program owners
Your logo in recipient emails and pages
Upload a logo once, with a guided crop and live preview, and recipient-facing emails and gift pages carry your brand.
For program owners
Employee import that matches your columns
Upload a spreadsheet and the columns are matched for you, with a sample file to start from and a blank birth year allowed.
For program owners
Waiting gifts, explained plainly
Gifts waiting on a recipient's pick say so in plain language, nightly receipts combine into one email, and the weekly digest shows where each gift stands.
For program owners
Missed gifts flagged before they are gone
An alert names gifts that were missed, and owners get a heads-up a week before a stale one is cleaned up.
For recipients
Birthdays show the day, not the year
Employee and recipient views show the month and day only. Birth year and age stay private.
For program owners
Start in three steps
Registration, company, and how you want to recognize people. No plan, card, or occasion setup is needed to finish; configure gifting when you are ready.
Holidays became one send instead of many, on-demand occasions became configurable, and a gift can be a surprise even when you do not have the address.
9 releases this month. 42 smaller fixes and reliability improvements landed alongside what is listed here.
For program owners
A holiday is one send
A company holiday shows as a single row. Set the message once, see everyone included, and send or cancel the whole holiday together. Billing and fulfillment still run per person.
For managers
Hand the note to a colleague
Invite a teammate to write the personal message from the event page or the message editor, with a teammate picker and a clear way to take the invitation back.
For program owners
On-demand occasions, configured your way
Random Acts of Kindness and other on-demand occasions appear on your Occasions page with their own gift tier, selection mode, fallback gift, and email wording. Add occasions from the catalog when you want more.
For managers
Send a surprise without the address
Pick the gift yourself and ask only for a shipping address. The recipient adds it from a link; the gift stays a surprise.
For program owners
Onboarding that explains automated and on-demand
A shorter, branching setup teaches the two ways to recognize people and routes through occasions, budgets, and timing before billing. Per-gift plans can add a card later.
For recipients
An attention line on shipping addresses
Recipients and owners can add an Attn line, and it travels with the order to the carrier.
For program owners
Products that cannot ship somewhere are never offered there
Location rules, such as alcohol restrictions by state, are enforced everywhere a gift is chosen, so a recipient never picks something that cannot reach them.