Communication is one of the most important aspects of the workplace. If we are unable to relay information in the proper manner, it can lead to huge problems of miscommunication. Communication problems have the potential to hold up the entire workflow. This is why employers have an active duty to ensure that there is better communication in the office between management and employees and within employees themselves. To achieve this, they can employ several research-driven communication strategies.
- Encourage Communication:
The simplest strategy is to encourage employees to communicate. Putting up artificial barriers to vertical and horizontal communication is useless. Often, bosses refuse to speak with lower employees out of pride, which is wrong.
- Give everyone a chance to speak:
Whenever in a group, make sure that everyone has an equal chance to speak. This not only allows more varied ideas to come in but is also fair to the employees.
- Casual Communication:
Workplaces are filled with humans and not robots. There has to be space for casual communication too at times so that employees get some breathing space and develop an emotional and friendly bond with the organization and their colleagues.
- Promote Feedback:
For any business learning how to communicate in the workplace, an active process of giving and taking feedback is necessary. Without feedback, we will never be able to rectify our mistakes or follow up with our successes. It also helps to make the employees feel that their opinions matter too.
- Use Technology:
With work from home becoming popular, it is also time to embrace communication technology such as video conferencing, collaborative work apps, and instant messengers. All of these technological tools make communication easier.
Actively implementing these communication strategies ensures that you can get the best out of your workers and workplace.