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Gratitude· · 3 min read

Your employees notice who got a gift

By The Thankscrate team

An employee quietly noticing coworkers opening a teal gift together across a colorful break room

Picture an employee who had a wedding and a death in the family in the same year, and heard nothing from the company about either.

They usually raise it with HR quietly, after the person has seen a colleague receive flowers or a gift for the same kind of moment. The company did nothing wrong on purpose. One manager mentioned the colleague’s news; the other did not. But the effect is the same as if the company had decided one person mattered and the other did not.

Recognition is compared, whether you like it or not

People talk to each other. They notice who received something for a new baby, whose anniversary was announced, whose department had a cake. Every gift gets measured against what everyone else received.

That makes consistency more important than generosity. A modest gift that everyone receives builds trust. A generous gift that only some people receive erodes it.

Where inconsistency comes from

It usually comes from structure:

  • Departments do their own thing. One team celebrates every birthday with a lunch. Another does nothing. Both are acting in good faith.
  • Life events depend on the manager. HR learns about a wedding or a loss only if someone passes it along.
  • Some people are easier to forget. Remote staff, part-time employees, people on other shifts, and recent hires are less visible.
  • Budgets live in different places. When gifts are bought on different cards by different people, there is no shared standard.
  • Traditions belong to the original team. Rituals from when the company was small may not reach people who joined later.

Building fairness in

Write down the standard

For each occasion you recognize, decide what happens and for whom. “Every employee receives a gift on their work anniversary, at this budget, with a higher tier at five and ten years” is a standard. “Managers recognize anniversaries as they see fit” is not.

Make life events reportable

Give managers and employees one clear way to let the company know about a wedding, a birth, a serious illness, or a death. Then respond to every report the same way. You can only respond fairly to the events you hear about.

Centralize the budget, decentralize the note

Fairness comes from a shared budget and a shared standard. Warmth comes from the person who knows the employee. Keep the money and the rules central; let managers write the words.

Include the edges on purpose

When you review your program, check specifically for the groups most likely to be missed: remote, part-time, international, field-based, and new employees. If any group is receiving less, fix it before anyone else notices.

Respect opt-outs quietly

Some people do not celebrate birthdays or prefer not to be recognized publicly. Let them opt out of a particular occasion without making it visible, and keep them in the rest of the program.

A quick fairness audit

Answer these honestly:

  1. If two employees had a baby in the same month, would they receive the same thing?
  2. Does every department recognize birthdays the same way?
  3. Do remote and part-time employees receive the same recognition as office staff?
  4. Would every employee’s recognition happen even if their manager forgot to tell anyone?
  5. Could you show, for last year, who received what and why?

Any “no” is a place where an employee could feel overlooked.

Fair can still be personal

Fairness means everyone in the same situation is treated the same way. The gifts themselves can differ. Letting each person choose from a curated set is one of the best ways to be both fair and personal: the budget and the occasion are equal, and the gift fits the person.

Thankscrate applies the same occasions and budgets to everyone they cover, keeps a full record of every gift, and lets each person choose. See how reporting works.

More on gratitude

The Good Human Company Podcast

Keep going: the podcast.

Founders, HR leaders, and operators on recognition and culture.

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